On the day of your treatment
On the day of your treatment, please arrive at the hospital at the scheduled time. Our friendly staff will guide you through the admission process, ensuring you feel comfortable and informed. You will meet your consultant and the medical team who will be looking after you.
Here are some frequently asked questions about your treatment day. If there's anything else you'd like to know, please contact our friendly patient enquiry team on 01761 422 288 or fill in the form on our enquiry page.
We know how important it is that your friends can visit you in hospital. That's why we don't have restricted visiting hours however our suggested visiting hours are after 8 am and before 8 pm. The hospital is open 24 hours a day.
Yes, a visitor's car park is located directly in front of the hospital. This is free of charge to patients and visitors.
Yes. Our 30 private bedrooms are furnished to a high standard with an en-suite, walk-in shower room and pull-out guest bed so a partner or parent can stay overnight. Your partner or parent will need to pay for their meals in addition to an overnight cost. This needs to be pre-arranged.
There are no restrictive visiting hours, so your guests are very welcome to visit you at any time of day. However, we suggest visitors come after 8 am and before 8 pm at the latest.
We recognise that you will want to be as prepared as possible for your procedure.
Some patients may be required to fast before they receive treatment. That is, not to eat or drink anything over a given length of time. Any such instructions should be included on your appointment letter. If you are unsure, you can call us and confirm if this applies to you.
After your appointment is scheduled at the hospital, you will receive a health questionnaire. Please complete the questionnaire as soon as possible after receipt and return it to us in the accompanying self-addressed stamped envelope or online if available.
When we receive your completed health questionnaire, our nursing staff will review it to ensure that no additional tests are required before your scheduled treatment. We may in some cases decide that we need to complete a further assessment either by telephone or in person prior to your scheduled appointment. We will contact you to arrange the telephone assessment or pre-operative assessment appointment ahead of your scheduled appointment.
We believe that a caring, calm environment promotes a speedy recovery. Each in-patient room offers en-suite facilities and plenty of storage for personal items. We strongly recommend that you bring some entertainment with you whether its, magazines, personal tablet device or puzzle books. Each of our rooms are equipped with a television and internet is available free of charge. Working together with your Consultant and care team we will do everything to ensure that your stay is as comfortable and restful as possible.
